User does not have send-as privilege for. – CRM 2015

Our client started to use the Server Side Sync via CRM and have some workflows that send emails.
The field From in the email is a system user (Admin) that sends emails to users. We thought that adding the the option to “send as” would work but, actually didn’t.user-options

email-send-as-option

So we decided to add the option in the Security Rolls that allows to send email as another user (Business Management -> Miscellaneous Privileges)

security-role-email

This allowed the email to be created and sended from CRM.

 

Hope this helps!

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2 thoughts on “User does not have send-as privilege for. – CRM 2015

  1. Thanks, this was just what I was looking for! I did set the user specific setting that lets others send emails on your behalf, but this part was missing

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