Changed sitemap and can’t access to the instance

There are a couple of issues when you drag or change the sitemap in the SiteMap editor in Dynamics 365.
If you get this problem and can’t access the instance anymore, try to use the XrmToolbox, there is a plugin called SiteMap Editor that try to load your sitemap from there.
If it loads, you just need to correct the faulty subarea or group and then Update the sitemap again to the instance.
If when you try to load you get a parse error message where it should show the sitemap, then it is corrupted and you can reset the sitemap to the default (going to More Actions in the tool submenu), or if you have a backup of you sitemap, just create an new file.xml, click on open sitemap, select the file and then upload sitemap.
This should solve your issue.
You can also find the structure of the Sitemap in the SDK.


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